Too many people, too much delay — the claims process is burdened with system delay issues much of the time, say two industry experts.
Insurers, themselves, may be to blame because some well-known carriers within the industry advertise warp speed claims handling, causing unreasonable consumer expectations.
The idea of changing the status quo may seem daunting, especially when costs, time, and training are taken into consideration; however, there are measurable benefits as pointed out by
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