Q I recently booked a trip to Colorado Springs on American Airlines. I paid for the tickets with a credit I received after canceling a previous flight, plus $350 in fees. I bought travel insurance from Access America, which is offered through the American Airlines website.
I had a bicycling accident, and we could not travel to Colorado. I sent a claim to Access America with complete documentation. The American Airlines receipt shows a payment of $601 plus $350 in fees.
Access America says it
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